Hard questions, answered straight.
Every question contractors actually ask us — including the uncomfortable ones. If yours isn't here, call (888) 518-0818, text SCOPE to 59232, or email hello@trysmartscope.com. A real person answers.
I've been burned by software before. Why should I trust this?
Most contractors have been burned. Here's what's different here. Month to month, no annual contract. No credit card on file, so no sneak charges. Your data stays yours. When the trial ends, nothing gets deleted. You can export everything anytime. And I don't call you to beg you to stay. If it's working, you'll know. If it's not, you leave. That's it. Need more details? Email us at hello@trysmartscope.com.
You're small and new. Will you even be around in two years?
Fair question. I've been building software for the trades for 35 years — before apps existed. This company is Dublin, Ohio — real address, real employees. And here's the thing: your data is exportable. Even if we shut down tomorrow — which we won't — you're not trapped. You own your data. You can take it anywhere.
The reviews on your website look fake.
Skip the website. Go to the App Store directly. Apple holds and vets every review that goes up there. They're real people with real devices. Read those. That's your real proof.
No credit card required — what's the catch?
The catch is on our side. We have to earn the subscription. If you churn out after 45 days, we get nothing. So either we build something so obviously useful you keep paying, or we don't get paid. That's the catch. It forces us to make something worth the money.
45 days, then you hold my data hostage.
No. When the trial ends, if you don't subscribe, the app goes view-only. Your data is still there. Nothing is charged because there's no card on file. If you ever want to reactivate, you subscribe and you're back in. No call from us begging you to come back. No data deleted. No hostage situation. Your data is yours.
I'm not a tech guy. Can I actually use this?
Can you leave a voicemail? If you can, you can use this. Tap the mic button. Speak the scope. The app builds the estimate. Tap send. That's the whole workflow. No logins, no passwords, no setup menus. If you can open the app and hold down a button, you're good.
I don't have time to learn new software.
Most learning happens while you're doing real work. You'll set up your price book once. From then on you're just speaking estimates into your phone — the same thing you already do, just faster. Ten minutes of setup. Then you're doing actual work the whole time you're learning.
I tried Jobber or Housecall Pro and hated it.
Those are built for offices with managers and teams of technicians on payroll. You don't have that. They charge per tech, so they punish you for having a team. Smart Scope is built for you — the owner doing the estimating. Try it free. During the trial, run a side-by-side: take a real site visit, build the estimate in both. You'll feel the difference in about ninety seconds.
My customers are old-school. Will they care about this?
They won't see fancy. They'll see professional. A branded PDF with photos, line items, and a total number looks the same to them whether you spent four hours or four minutes building it. And the fancy part — the e-signature, the online payment button — that's optional. Most of your customers will just see a PDF that looks better than the Word document they expected. That alone wins bids.
Pen and paper works fine for me.
Does it show you margin before you send? Does it remind you to follow up on Thursday so you don't lose the job to silence? Does it let you take a deposit over the phone before you leave the site? Does it print a branded PDF so you look like the bigger shop? Pen and paper is honest. It just can't do those things. The question isn't whether paper works. It's whether you want to keep working as hard as you are.
Is $70 a month worth it?
That's $2.30 a day. One saved underbid — and you've probably lost five this year — pays for three years of the app. Or think about it this way: if this saves even five hours a month on paperwork, that's five hours you get back with your family, or five hours you could use on selling more jobs. At your rate, that's worth way more than seventy bucks.
Will the AI screw up my numbers?
It might. That's why the AI doesn't send anything. It drafts from your price book — materials, labor, overhead. You review every line. You approve or change it. Nothing leaves your phone until you say it's right. The AI is a secretary who's fast at math. You're still the boss.
What's this Claude API key thing?
Claude is the AI engine that powers the app, made by Anthropic. When you use voice-to-scope, you're using Claude's intelligence. But here's the important part: you connect your own Claude API key. That means your estimating numbers, your customer data, your price book — all of it stays in your own cloud account. We never see it. We never touch it. It's completely private to you. You control it. You pay Claude directly for what you use, usually $5–15 a month depending on how much you estimate. There's a walkthrough in the app to set it up. No surprises, no hidden fees, and your intellectual property never leaves your hands. Want a technical walkthrough? Call (888) 518-0818.
What happens to my data if I quit?
Your data becomes view-only. You can still see it, download it, print it. Nothing gets deleted. And if you come back? The app reactivates instantly when you subscribe again. Your data never leaves your account.
I don't want my data in the cloud.
Your account is private to you. Not shared, not pooled, not analyzed. It lives on our servers encrypted. If you need the specifics on encryption and data security, email us at hello@trysmartscope.com and we'll send you the full technical breakdown. But the short answer is: your data is yours, it's protected, and it's yours to download anytime.
Does it integrate with QuickBooks?
Yes — it's live now. You can take a scope and push it to QuickBooks as an estimate or an invoice, depending on where you are in the job. No double entry. No syncing delays. It goes straight through. And if you use SmartService or ServiceTitan, those integrations are live too. Try it free for 45 days and test the workflow yourself.
Does it integrate with SmartService?
Yes. You can push your scope directly to SmartService ERP for the Trades, so your estimating data flows straight into your job management system. No manual entry, no data loss between systems. Try it free for 45 days and test the workflow yourself.
Does it integrate with ServiceTitan?
Yes. Your scopes push to jobs in ServiceTitan, so you're not rebuilding estimates in two different places. One scope, multiple systems. Try it free for 45 days and see how it fits your workflow.
There's no Android. Why should I buy in?
Android is coming. You can join the notification list for the launch. But here's the reality: if you're the owner doing the estimating, you're probably on iPhone. If you've got techs on Android, they're not the ones estimating. The app is built for you, the decision maker, on the phone you already have. Android will come. In the meantime, this solves your actual problem — tonight.
Don't take our word for it.
Run it on your own jobs for 45 days — free, no credit card, nothing to cancel. If it doesn't earn its keep, delete it and you've lost nothing.
